Operating Model Transformation Challenges 2025 Operating Model. Mckinsey research found transformations that touched seven or more of the 12 elements of an operating model (see exhibit) were three times more likely to experience a successful redesign. But the potential challenges in designing and implementing an operating model transformation are clear, from organizational resistance and misaligned visions to poor execution and missing data.

We’ve helped organisations undergo operating model transformation with great success. So, what actions should cios take to accelerate digital transformation and close the gaps within existing i&t operating models?